Customer service

You can contact our customer service for any matters related to housing or the maintenance of your property. We serve you from keys to parking spaces and from maintenance requests to sauna shifts, always with joy and professionalism.

Customer service by area of operation

We recommend primarily using electronic channels (such as forms and chatbot) for transactions.

Tapiolan Lämpö and Olarin Huolto

Mäntyviita 2, 02110 Espoo,
entrance located on the Menninkäisentie side
Open Mon-Fri 8.00-16.00

Phone service on weekdays 8:00-16:00,
housing management matters mon-thu 9:00-13:00 and maintenance emergency service (24/7) at

020 750 5300

Tapiolan Lämpö Helsinki/Vantaa key management (former clients of JS-Audit)
Key management: Sompiontie 1, 00730 Helsinki
Open Mon-Fri 8.00-16.00

Kiinteistöhuolto MAK

Sompiontie 1, 00730 Helsinki
Open Mon-Fri 8.00-16.00

Phone service on weekdays 8:00-16:00 and
maintenance emergency service (24/7) at

020 730 3300

Customer service for SATO, Espoon asunnot, LUMO and Y-säätiö residents

SATO

Mäntyviita 2, 02110 Espoo,
entrance located on the Menninkäisentie side
Open Mon-Fri 8.00–16.00

Phone service 8.00–16.00 and maintenance in urgent cases 24/7:
020 750 5360

Parking spots and sauna shifts are available through the phone service 8.00–13.00

Espoon Asunnot

Mäntyviita 2, 02110 Espoo,
entrance located on the Menninkäisentie side
Open Mon-Fri 8.00–16.00

Phone service 8.00–16.00 and maintenance in urgent cases 24/7:
020 750 5330

Parking spots and sauna shifts are available through the phone service 8.00–13.00

LUMO

Mäntyviita 2, 02110 Espoo,
entrance located on the Menninkäisentie side
Open Mon-Fri 8.00–16.00

Customer service is open on the last day of the month and on the first three days of the month 8.00–18.00.

Phone service 8.00–16.00 and maintenance in urgent cases 24/7:
020 750 5480

M2 Kodit

Mäntyviita 2, 02110 Espoo,
entrance located on the Menninkäisentie side
Open Mon-Fri 8.00–16.00

Phone service 8.00–16.00 and maintenance in urgent cases 24/7:
020 750 5222

Parking spots and sauna shifts are available through the phone service 8.00–13.00

Links to customers’ online services

Arriving to customer service, Mäntyviita 2:
The entrance to customer service is through the main door located on the side of Menninkäisentie. There are a few free parking spaces available in front of customer service on the Menninkäisentie side. Additionally, there are street parking spaces available nearby, such as along Mäntyviita. Paid parking spaces are also available, for example, at the parking lot of the nearby Tapiola swimming hall, which is located close to customer service.

2023 © Tapiolan Lämpö Oy

Y-tunnus: 0194085-4

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